Shipping Policy

At Craving Bites, we carefully pack every order to ensure that our products reach you safely and in good condition.

Order Processing

Orders are generally processed and dispatched within 1–3 working days after the order is confirmed.

Orders placed on Sundays or public holidays may be processed on the next working day.

Once your order has been dispatched, you will receive the available shipping/tracking details through the contact information provided at the time of ordering.

Delivery Time

Our standard delivery time is generally 5–7 working days after dispatch.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, transportation delays, or other circumstances beyond our control.

Remote and certain serviceable locations may require additional delivery time.

Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your order.

From time to time, Craving Bites may offer free shipping or promotional shipping offers on selected orders or during specific promotional periods. The applicable offer and eligibility requirements will be displayed on our website.

Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

• Full name

• House/Flat number

• Street/Locality

• City

• State

• PIN code

• Valid phone number

Craving Bites will not be responsible for delivery delays or failed deliveries caused by an incorrect, incomplete, or unavailable delivery address or phone number provided by the customer.

Delayed Delivery

While we aim to deliver your order within the estimated timeframe, delivery delays may occur due to circumstances beyond our control, including:

• Courier or logistics delays

• Weather conditions

• Natural disasters

• Public holidays

• Transportation disruptions

• High delivery volumes

• Government restrictions

• Incorrect or incomplete address information

If your order is delayed, please contact us with your order number and we will assist you in checking the shipment status.

Damaged Package

Please check the package when you receive it.

If your package appears to be damaged, leaking, tampered with, or contains the wrong product, please take clear photographs/videos of the package and product and contact us within 48 hours of delivery.

We will review the issue and, where applicable, arrange a replacement or refund in accordance with our Return & Refund Policy.

Undelivered or Returned Orders

If an order cannot be delivered because of an incorrect address, incorrect contact information, repeated delivery attempts, refusal to accept the parcel, or the customer being unavailable, the order may be returned to us by the shipping partner.

Any re-shipping of such an order may be subject to additional shipping charges.

Contact Us

For shipping or delivery-related queries, please contact:

Craving Bites
📧 Email: support@cravingbites.in

Please include your Order Number when contacting us about an existing order.

Last Updated: August 2026